Your privacy is our priority. This policy clearly explains how mrg44 collects, uses, stores and protects your personal data — so you can play with peace of mind without worrying about the security of your information.
Your data is protected with 256-bit SSL encryption and will not be shared with third parties without your consent.
Six core principles that underpin mrg44's approach to protecting every member's personal information.
All personal data and financial information is transmitted via 256-bit SSL encryption. No sensitive information is transmitted in plain text across the mrg44 platform.
Mrg44 has never and will never sell, rent or transfer your personal data to any third party for marketing or commercial purposes without your explicit consent.
We only collect data that is strictly necessary to manage your account and comply with legal requirements. No excess data is collected under the guise of "technical necessity".
Mrg44 is always transparent about the types of data collected, the purposes for which it is used and how long it is retained. You have the right to know and control your own information.
Access to members' personal data is restricted to staff who genuinely require it to perform their duties. All access is logged and continuously monitored.
You have full rights to access, correct, download, or request deletion of your personal data. All requests will be processed within 14 business days.
mrg44 ("we", "our platform") respects the privacy of every user who accesses our online gaming platform at mrg44.win. This Privacy Policy is designed to clearly and transparently explain how we handle your personal data — from collection and use to storage and your rights as a user.
We operate in accordance with internationally recognised data protection principles. Every decision relating to data processing is made based on legitimate and reasonable grounds, not purely for commercial interest. Your trust is our most valued asset.
This Policy applies to all users of the platform mrg44 including those accessing via the website, Android app and iOS app. By registering an account or simply browsing our platform, you confirm that you have read and understood this policy.
Mrg44 collects various types of information depending on how you interact with our platform. The following are the categories of data we collect:
| Data Categories | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad / passport number | Required (KYC) |
| Contact Information | Email address, phone number, residential address | Required |
| Financial Data | Bank name, account number (partially masked), e-wallet name | Required (Withdrawal) |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game history, betting, session duration, game preferences | Automatic |
| Communication Data | Live chat records, support tickets, emails with our team | Where applicable |
Your personal data is collected through several primary channels:
When you access the platform mrg44, our system automatically records technical information including IP address, device type, web browser used, pages visited, session duration, and actions taken during gameplay. This information is collected using cookies, tracking pixels, and standard server log technologies.
In certain cases, we may receive your information from identity verification service providers we use for KYC purposes, or from payment gateways to confirm your transaction status. All such third parties are bound by strict data protection agreements with mrg44.
mrg44 uses the collected data for the following legitimate and reasonable purposes:
mrg44 does not sell, rent or disclose your personal data to external parties except in the following limited circumstances:
We share necessary data with service providers who help us operate the platform — including payment gateways, KYC service providers, server hosting providers, and gaming software suppliers. All parties are bound by strict data confidentiality agreements and may only use your data for the purposes specified.
Mrg44 will disclose your personal data if required by law, court order or directive from a competent authority. This includes investigations related to money laundering, fraud or financial crimes.
In situations where data disclosure is necessary to protect the safety of other users, prevent fraud, or defend our legal rights, mrg44 reserves the right to share relevant information with the appropriate parties.
Your personal data is retained for the period necessary to fulfil the purpose of collection or in accordance with applicable legal requirements. In general:
mrg44 implements various technical and operational security measures to protect your data:
Platform mrg44 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The types of cookies used are as follows:
These cookies are required for core platform functions such as login session authentication, language settings and security preferences. The platform cannot function properly without them and they cannot be disabled.
Used to gather information on how users interact with our platform — which pages are visited most frequently, errors encountered, and page load times. This information is used to improve overall platform performance.
Enables the platform to remember your preferences such as preferred language, display settings and game choices to deliver a more personalised experience on every visit.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect specific features of the platform. mrg44.
As a platform user mrg44, you have the following rights regarding your personal data. All requests will be processed within 14 business days:
You have the right to request a copy of all personal data we hold about you in a readable format.
If your data is inaccurate or outdated, you have the right to request a correction or update.
You may request deletion of your personal data, subject to minimum retention requirements prescribed by law.
You have the right to object to the processing of your data for specific purposes such as direct marketing or profiling.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.
You may request a restriction on the processing of your data while we investigate a dispute or review you have submitted.
To exercise any of the above rights, contact our customer support team via live chat or official email. We may need to verify your identity before processing any request to protect your account security.
Platform mrg44 is intended exclusively for individuals aged 18 years and above. We do not intentionally collect or process personal data of children or minors.
If we discover that personal data of an individual under 18 has been collected without our knowledge — for example through registration using false information — we will immediately take the following actions:
mrg44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. Any material changes will be communicated to you via:
The "Last Updated" date shown at the top of this page reflects the date this Privacy Policy was last modified. Continued use of the platform mrg44 after any changes take effect will be deemed as your acceptance of the updated policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact our privacy team mrg44 through the following channels:
We are committed to responding to all privacy-related inquiries within 3 business days. For official requests related to user rights such as data access or deletion, please clearly state the type of request in your communication so we can process it more quickly and accurately.